Frequently Asked Questions

After successful registration, buyer/customer will be redirected to his/her Dashboard area where s/he can check statistics for the following:

1. Wishlist
2. Messages

1.1 Wishlist
The buyer can view his/her wishlists under this section. The buyer can view, cancel, add feedback and send an inquiry against that product.

1.2 Messages
The buyer can view the recent messages on the Dashboard. Click on “View All” will redirect the buyer to the “Messages” section from where the buyer can further view the thread and also able to send a reply to Seller.
Buyer can manage the following sections under the “Profile” tab of the side menu:
4. My Account
5. Messages
6. Wishlist/Favorites
7. Change Password
8. Change Email

My Account
The buyer can manage account information such as profile details, bank account information and return address under this section.
My Account
Buyer can edit profile details such as:

1. Customer name
2. Date of Birth
3. Phone no.
4. Country
5. State
6. City
7. Company
8. Brief Profile

Buyer cannot edit Username as it is a unique name that is used in database records and Email Address cannot be edited from this page but if Buyer wants to edit email address or password then S/he can do the same from “Change Password” and “Change Email” section mentioned further in this document. The buyer can also upload or remove the profile image from this section and also have the feature to select a default dashboard (Buyer or Seller) which can be displayed after login.

Messages
Messages sent by buyers to sellers will be displayed under this section. The buyer can view the message thread and also able to reply to the recent message sent by Seller.
The buyer can also search for any message by using keyword-based search functionality implemented in this section.

Wish List/Favorites
Buyers can either add products or shops in this section. Groups can be created to add multiple products in a single group. NOTE: Shops cannot be added to the group.
The buyer can either view or delete the list created by him/her.

Change Password
The buyer can update his/her password from this section.

Change Email
The buyer can change his/her email address from this section. NOTE: Buyer will need to verify his/her new email address otherwise email will not get changed.