Expert Flow Private Limited

Expertflow builds software for contact centers - Cisco UCCE, UCCX or PCCE, or Freeswitch/ FusionPBX. We provide CTI integration with Oracle Siebel or Oracle Service Cloud, Microsoft Dynamics, Salesforce, SAP Interaction Center and ServiceNow, adding multimedia collaboration channels and media routing such as Chat over any chat channel (SMS, Whatsapp, Viber, Facebook Messenger), as well as multimedia outbound campaigns. We also provide solutions callcenter supervisors, tools to plan, track & score customer interactions, finesse gadgets, reporting solutions and wallboards.